Privacy Policy 711club
711club is committed to protecting and respecting the privacy of every member on our platform. This policy explains in detail how your personal information is collected, used, stored and protected when you use our services.
Our Commitment
Six Core Principles of Data Protection
Every decision relating to the management of 711club members' personal data is guided by these six core principles, in line with internationally recognised data protection practices.
Minimum Data Collection
711club only collects information that is genuinely necessary to provide our services. No data is collected without a clear and legitimate purpose. This principle ensures we do not retain more than what you knowingly provide.
High-Level Encryption Security
All data transmitted between your device and 711club servers is protected using SSL/TLS encryption technology. Sensitive data such as payment information and passwords is stored in encrypted form and cannot be read by unauthorised parties.
Tiered Access Control
Access to members' personal information is restricted to staff with specific job-related needs. Every access is logged and continuously monitored to ensure no unauthorised use of data occurs.
Full Member Rights
You have the right to access, correct or request deletion of your personal data at any time. Such requests will be processed promptly by the 711club support team through the official channels provided.
International Licensing Compliance
As a platform operating under international licensing, 711club complies with data management standards set by the relevant regulatory bodies. This includes requirements for periodic audits and consistent reviews of the privacy policy.
No Third-Party Data Sales
711club has never and will never sell, lease or share members' personal information with any third party for marketing purposes. Your data belongs to you, and we uphold this principle without exception.
Policy Contents
Detailed Terms of the Privacy Policy
1. Information We Collect
When you register or use 711club services, we collect various types of personal information for the purposes stated in this policy. This information includes but is not limited to information you provide directly during account registration, financial transactions, or communication with our support team.
The categories of information we collect are as follows:
- Identity information: full name, date of birth, identification card number (MyKad) and email address.
- Contact information: mobile phone number and delivery address where applicable.
- Account information: username, encrypted password and language preference.
- Financial transaction information: deposit method, transaction records and withdrawal history.
- Device and technical information: IP address, web browser type, operating system and session cookies.
- Gaming activity records: login dates, game sessions and betting history.
All information you provide during the identity verification (KYC) process is used solely to meet international licensing requirements and fraud prevention. This information will not be shared with any third party except where required by law.
2. Purpose of Using Personal Information
711club uses the personal information collected for the following purposes, each of which has a valid and reasonable legal basis in the context of providing online casino services:
- Creating and managing member accounts, including identity verification and processing deposits and withdrawals.
- Providing effective 24/7 customer support via live chat and email in Bahasa Melayu and English.
- Processing financial transactions via Touch 'n Go eWallet, DuitNow, online banking (FPX) and cryptocurrency.
- Complying with legal requirements and regulations of regulatory bodies, including anti-money laundering (AML) measures.
- Analysing usage patterns to improve the quality of the platform and overall user experience.
- Sending information about promotions, bonuses and service updates to members who have given their consent.
- Detecting and preventing fraud, account misuse and suspicious activity.
3. Sharing Information with Third Parties
711club takes a strict and limited approach to sharing members' personal information. We do not disclose your information to third parties except in the following circumstances:
- Authorised payment service providers, to securely process your deposit and withdrawal transactions.
- Government authorities or law enforcement bodies when required by a valid court order or applicable legal provisions.
- Technology partners providing infrastructure and security services to our platform, subject to binding confidentiality agreements.
- Licensed third-party game software providers, as required for the provision of games and your gaming records.
In every permitted instance of data sharing, 711club ensures that the receiving party is bound by confidentiality and data protection obligations equivalent to our own standards.
4. Data Retention Period
Members' personal information is retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Generally, active account records are retained for the lifetime of the account. After account closure, certain records may be kept for an additional period as required by international licensing requirements and fraud prevention regulations.
When data is no longer needed, it will be securely deleted or anonymised using methods that make recovery of that data impossible.
5. Use of Cookies and Tracking Technologies
The 711club website uses cookies and similar technologies to improve user experience and platform functionality. Cookies used include session cookies required for basic website operation, preference cookies that store your personal settings such as language preference, and analytics cookies that help us understand general usage patterns.
You can manage your cookie settings through your web browser at any time. Note that disabling certain cookies may affect the functionality of some parts of the 711club website.
Session cookies are necessary for the secure login process and account identity verification. Disabling session cookies may affect your ability to access your 711club account properly.
6. Your Rights as a Data Owner
As a 711club member, you have the following rights regarding your personal information, and we are committed to making it easy for you to exercise those rights:
- Right of access: you may request a copy of the personal information we hold about you.
- Right of rectification: you may request correction of information that is inaccurate or incomplete.
- Right of erasure: in certain circumstances, you may request deletion of your personal data.
- Right to restrict processing: you may request a restriction on the processing of your data in specific situations.
- Right to object: you may object to the processing of your personal data for certain purposes such as direct marketing.
- Right to withdraw consent: where data processing is based on consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact the 711club support team via live chat or email at [email protected]. Requests will be processed within a reasonable timeframe.
7. Data Security
711club implements comprehensive technical and organisational measures to protect members' personal information from unauthorised access, disclosure, alteration or destruction. These measures include:
- Encryption of data in transit using the latest version of the TLS protocol.
- Encryption of data at rest for sensitive information.
- Tiered access controls to internal systems and databases.
- Continuous security monitoring and intrusion detection systems.
- Regular security audits by independent and certified third parties.
- Data security awareness training for all staff who handle personal data.
8. Amendments to This Privacy Policy
711club reserves the right to update or amend this privacy policy from time to time to reflect changes in business practices, legal requirements or evolving industry standards. Any material amendments will be communicated to members via their registered email or through a clear notice on our website before the amendments take effect.
Continued use of 711club services after the effective date of an amendment constitutes your acceptance of the updated version of the privacy policy. You are encouraged to review this policy periodically to ensure you are always aware of how we manage your personal information.
If you do not agree with any amendment to this policy, you have the right to close your 711club account and request deletion of your personal data in accordance with the established procedure.
9. Contact Us Regarding Privacy
If you have any questions, concerns or complaints regarding this privacy policy or the way we handle your personal information, please contact the 711club support team, available 24 hours a day, 7 days a week:
- Email: [email protected]
- Live Chat: available on the 711club website in Bahasa Melayu and English
We will endeavour to respond to every privacy-related enquiry carefully and within a reasonable timeframe.
Policy Summary
📋 This policy applies to all 711club members who use our platform on the 711club.onl website and any related services we provide.
Join 711club with Full Confidence
Play with peace of mind knowing your privacy and data security are always our priority. Register an account today and enjoy a responsible online casino experience with 711club.